Departures and Training
All Renters are required to do some training before they can take their rental out on vacation. We want to make sure that you and your family are safe as you go off on your family adventure! Here are 2 ways we can accomplish this goal of Family fun that is SAFE and WORRY FREE! Please select from the 2 options below and follow the steps provided.
"Express" Easy 3-Step Departure
Saves you time and gas
BEFORE DEPARTURE DAY:
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Completely initial, sign and return rental contract and insurance confirmation (binder or purchased online).
You must watch these 4 short videos online within 7 days of departure. (Don't watch it before then... you might forget what you saw!).
Training Videos
Interior Systems Training
Exterior Systems Training
Awning Set up and Take Down
"Make It or Break It" Safety Video - Coming Soon
ON THE DAY OF DEPARTURE
- You must answer a short safety questionnaire, and
- Physically walk through your RV to see where everything is; complete a check-out check sheet; and film the RV inside and out for overall condition and pre-existing damage.
"Vacation" Departure
- Within 7 days of departure you must come into our office in Calabasas, CA:
(Please Call to Make an Appointment)- To view two (2) training videos: one on operations and one on driving techniques. This should take about 60 minutes;
- To submit your final payment & completed rental contract and receive various other paperwork and rental information;
- To do a physical walk though of the RV, and answer any additional questions;
- If you are pulling a trailer, do an inspection of your tow vehicle, connections, and brake controller
- On the day of departure you will complete a Check-Out check list and participate in the video recording of the interior & exterior overall condition and pre-existing damage.
- No "Vacation" Departures can be performed on the day of departure due to scheduling limitations. We are sorry.